Refund policy

REFUND AND RETURN POLICY

Effective date: September 18, 2026

Thank you for shopping with Happy Little Wear. This policy explains return eligibility, damaged or incorrect items, international return rights, exchanges, cancellations, and refunds.

Nothing in this policy limits consumer rights that cannot legally be waived.

UNITED STATES RETURNS

For orders delivered within the United States or a US territory, a return request must be submitted within seven calendar days after tracking shows the order was delivered.

If an order arrives in multiple packages, the return-request period begins when tracking shows that the final package was delivered.

After submitting an approved return request, the product must be shipped using the provided return instructions within seven calendar days.

RETURN ELIGIBILITY

To qualify for a return, the product must be:

Unworn and unused;
Unwashed;
In its original condition;
Returned with all original tags attached;
In its original clear garment packaging with the SKU label when supplied that way; and
Accompanied by the order number or other proof of purchase.

Products showing signs of wear, washing, damage, odors, stains, alterations, missing tags, or missing original packaging may be refused or subject to a restocking deduction where permitted by law.

Returns that do not satisfy the required conditions may be declined or subject to a restocking deduction of up to 20%, where permitted by law.

STARTING A RETURN

Before returning any product, submit a request through our Contact page:

https://happylittlewear.com/pages/contact

Include:

Your name;
Order number;
Product being returned;
Reason for the return; and
Photographs if the product is damaged, defective, or incorrect.

Do not send a product back until Happy Little Wear approves the request and provides return instructions.

The return address may differ depending on the product and fulfillment location. Products sent to an unauthorized address or returned without approval may not be accepted.

RETURN SHIPPING

For an ordinary eligible return, the customer is responsible for return-shipping costs.

Happy Little Wear will cover reasonable return-shipping costs when we confirm that:

The wrong product was sent;
The product arrived damaged;
The product was defective when delivered; or
Applicable law requires us to cover the return cost.

Do not purchase return shipping until you receive return instructions from Happy Little Wear.

Original shipping charges paid by the customer are non-refundable except when the return results from our error or applicable law requires otherwise.

Happy Little Wear provides free standard US shipping, so no original standard-shipping amount was paid by the customer for qualifying US orders.

DAMAGED, DEFECTIVE, MISSING, OR INCORRECT PRODUCTS

Inspect your order promptly after delivery.

If a product is damaged, defective, missing, or incorrect, contact us as soon as possible through:

https://happylittlewear.com/pages/contact

Provide the order number and clear photographs showing:

The product;
The reported problem;
The packaging; and
The shipping label.

Keep the product and all packaging until the review is complete.

After reviewing the claim, we may offer a replacement, refund, store credit, or another remedy required by law.

Normal variations in color, pattern placement, texture, or measurements are not necessarily defects when reasonably disclosed or inherent to the product.

NON-RETURNABLE PRODUCTS

Unless applicable law requires otherwise, the following products are final sale and cannot be returned for a change of mind:

Bodysuits;
Swimwear;
Intimates or lingerie;
Beauty and personal-care products;
Face masks;
Jewelry;
Gift cards;
Personalized, altered, or custom-made products;
Open-pack wholesale orders; and
Products clearly identified as final sale before purchase.

A sale or discounted price alone does not remove rights relating to damaged, defective, incorrectly described, or incorrect products.

EXCHANGES

We do not offer direct exchanges.

If an eligible return is approved and you want a different size, color, or product, return the original item according to this policy and place a separate order.

Product availability is not guaranteed while a return is being processed.

INTERNATIONAL ORDERS

Our fulfillment network currently provides its standard return service only for orders delivered within the United States.

For an order delivered outside the United States, contact Happy Little Wear before returning anything. International returns require individual review and instructions.

This fulfillment limitation does not remove mandatory cancellation, return, refund, repair, replacement, or product-conformity rights provided by the laws applicable to the customer.

For an approved international change-of-mind return, the customer is generally responsible for direct return-postage costs unless Happy Little Wear agrees otherwise or applicable law requires otherwise.

For a confirmed damaged, defective, or incorrect product, Happy Little Wear will provide an appropriate remedy and cover return costs when required by applicable law.

EUROPEAN UNION RETURNS

Customers receiving eligible products within the European Union generally have the right to notify us that they are withdrawing from an online purchase within 14 days after delivery without providing a reason.

After notifying us, the customer generally has another 14 days to return the product according to the instructions provided.

Customers are responsible for direct return-postage costs for a change-of-mind return unless Happy Little Wear agrees to cover them or applicable law requires otherwise.

The product may be inspected as it would be in a physical store. A deduction may be made where permitted by law if handling beyond what is reasonably necessary reduces the product’s value.

Exceptions may apply to products such as clearly personalized goods or sealed hygiene-sensitive goods after the seal has been broken.

For defective or incorrectly supplied products, Happy Little Wear will provide the remedies and return-cost coverage required by applicable law.

UNITED KINGDOM RETURNS

Customers receiving eligible products within the United Kingdom generally have the right to notify us that they wish to cancel an online purchase within 14 days after delivery.

After notifying us, the customer generally has another 14 days to return the product according to the provided instructions.

The customer is generally responsible for direct return-postage costs for a change-of-mind return unless applicable law requires otherwise.

When required by law, an approved cancellation refund will include the amount paid for standard outbound delivery. Additional amounts paid for faster delivery are not necessarily refundable.

Products that are faulty, not as described, or not fit for their intended purpose remain subject to applicable UK consumer rights.

ORDER CANCELLATIONS

Cancellation is not guaranteed. Orders may enter processing shortly after being placed and generally cannot be canceled after processing or shipment begins.

If cancellation is no longer possible, the order must follow the applicable return process after delivery.

REFUND REVIEW

After an approved return is received, it will be inspected.

We will notify you whether the refund has been approved, partially approved, or declined.

Inspection and processing generally require five to seven business days after the returned package is received.

If approved, the refund will be initiated to the original payment method. Refunds cannot normally be issued to a different card, bank account, or payment method.

Applicable shipping charges, return costs, restocking deductions, or reductions in product value may be deducted where disclosed and legally permitted.

REFUND TIMING

Approved refunds are generally submitted to the original payment method within 10 business days after approval.

Your bank, credit-card company, PayPal, or other payment provider may require additional time to post the refund.

If more than 15 business days have passed since Happy Little Wear confirmed that a refund was issued, contact us through:

https://happylittlewear.com/pages/contact

Refund deadlines required by applicable consumer law will take priority where they provide stronger rights.

LATE OR MISSING REFUNDS

If an approved refund has not appeared:

Check the original payment account;
Contact the bank, card issuer, PayPal, or applicable payment provider;
Allow the provider’s stated processing period; and
Contact Happy Little Wear if the refund remains missing after that period.

Do not send payment-card numbers or other sensitive financial information through the Contact page.

POLICY CHANGES

We may update this policy when our products, fulfillment services, or legal obligations change.

The policy displayed when an order is placed will generally govern that order, except where a later change provides stronger rights or applicable law requires otherwise.